Appendix 2
Error Codes
note
Error Codes will return once specific reasons are met.
| Error Code | Error Description |
|---|---|
| 4 | Error reading language table |
| 6 | Duplicate Reference |
| 8 | Missing parameter |
| 10 | Body contains special character |
| 11 | Body is not a JSON |
| 12 | Body is empty |
| 16 | The referenceId does not exist |
| 300 | Body is missing sourceInfo |
| 301 | Body is missing interactionMode |
| 302 | Body is missing holderFaceVideo |
| 303 | Body is missing idImage |
| 304 | Body is missing language |
| 305 | Body is missing idType |
| 306 | Body is missing idNo |
| 307 | Body is missing nationality |
| 308 | Body is missing fullName |
| 309 | Body is missing device |
| 310 | The [sourceInfo => source] field is required |
| 311 | The [sourceInfo => source] cannot be empty |
| 312 | The [sourceInfo => source] cannot be more than 16 characters |
| 313 | The [sourceInfo => source] must be alphanumeric |
| 314 | The [sourceInfo => reference] field is required |
| 315 | The [sourceInfo => reference] cannot be empty |
| 316 | The [sourceInfo => reference] cannot be more than 64 characters |
| 317 | The [sourceInfo => reference] must be alphanumeric |
| 318 | The [sourceInfo => apiVersion] field is required |
| 319 | The [sourceInfo => apiVersion] cannot be empty |
| 320 | The [sourceInfo => apiVersion] cannot be more than 8 characters |
| 321 | The [sourceInfo => apiVersion] is invalid |
| 322 | The [sourceInfo => apiKey] field is required |
| 323 | The [sourceInfo => apiKey] cannot be empty |
| 324 | The [sourceInfo => apiKey] cannot be more than 64 characters |
| 325 | The [sourceInfo => apiKey] must be alphanumeric |
| 326 | The [sourceInfo => partnerId] field is required |
| 327 | The [sourceInfo => partnerId] cannot be empty |
| 328 | The [sourceInfo => partnerId] cannot be more than 128 characters |
| 329 | The [sourceInfo => partnerId] must be alphanumeric |
| 330 | The [sourceInfo => userId] field is required |
| 331 | The [sourceInfo => userId] cannot be empty |
| 332 | The [sourceInfo => userId] cannot be more than 32 characters |
| 333 | The [sourceInfo => userId] must be alphanumeric |
| 334 | The [sourceInfo => userToken] field is required |
| 335 | The [sourceInfo => userToken] cannot be empty |
| 336 | The [sourceInfo => userToken] cannot be more than 64 characters |
| 337 | The [sourceInfo => userToken] must be alphanumeric |
| 338 | The [sourceInfo => productType] cannot be more than 128 characters |
| 339 | The [sourceInfo => productType] must be alphanumeric |
| 340 | The [interactionMode => mode] field is required |
| 341 | The [interactionMode => mode] cannot be empty |
| 342 | The [interactionMode => mode] cannot be more than 8 characters |
| 343 | The [interactionMode => mode] must be SYNC or ASYNC |
| 344 | The [interactionMode => callbackUrl] field is required |
| 345 | The [interactionMode => callbackUrl] cannot be empty |
| 346 | The [interactionMode => callbackUrl] cannot be more than 256 characters |
| 347 | The [interactionMode => callbackUrl] is invalid |
| 350 | The [idImage => imageFront] field is required |
| 351 | The [idImage => imageBack] field is required |
| 352 | The [idImage => imageFront => contentEncoding] field is required |
| 353 | The [idImage => imageFront => contentEncoding] cannot be empty |
| 354 | The [idImage => imageFront => contentEncoding] cannot be more than 16 characters |
| 355 | The [idImage => imageFront => contentEncoding] is invalid |
| 356 | The [idImage => imageFront => contentMediaType] field is required |
| 357 | The [idImage => imageFront => contentMediaType] cannot be empty |
| 358 | The [idImage => imageFront => contentMediaType] cannot be more than 16 characters |
| 359 | The [idImage => imageFront => contentMediaType] is invalid |
| 360 | The [idImage => imageFront => image] field is required |
| 361 | The [idImage => imageFront => image] cannot be empty |
| 362 | The [idImage => imageBack => contentEncoding] field is required |
| 363 | The [idImage => imageBack => contentEncoding] cannot be empty |
| 364 | The [idImage => imageBack => contentEncoding] cannot be more than 16 characters |
| 365 | The [idImage => imageBack => contentEncoding] is invalid |
| 366 | The [idImage => imageBack => contentMediaType] field is required |
| 367 | The [idImage => imageBack => contentMediaType] cannot be empty |
| 368 | The [idImage => imageBack => contentMediaType] cannot be more than 16 characters |
| 369 | The [idImage => imageBack => contentMediaType] is invalid |
| 370 | The [idImage => imageBack => image] field is required |
| 397 | The [idImage => imageBack => image] cannot be empty |
| 372 | The [holderFaceVideo => contentEncoding] field is required |
| 373 | The [holderFaceVideo => contentEncoding] cannot be empty |
| 374 | The [holderFaceVideo => contentEncoding] cannot be more than 16 characters |
| 375 | The [holderFaceVideo => contentEncoding] is invalid |
| 376 | The [holderFaceVideo => contentMediaType] field is required |
| 377 | The [holderFaceVideo => contentMediaType] cannot be empty |
| 378 | The [holderFaceVideo => contentMediaType] cannot be more than 16 characters |
| 379 | The [holderFaceVideo => contentMediaType] is invalid |
| 380 | The [holderFaceVideo => video] field is required |
| 381 | The [holderFaceVideo => video] cannot be empty |
| 382 | The signature field is required |
| 383 | The contextInfo field is required |
| 384 | The [contextInfo => licenseKey] field cannot be empty |
| 385 | The [contextInfo => licenseKey] field cannot be more than 64 characters |
| 386 | The [contextInfo => licenseKey] field must be alphanumeric |
| 387 | The [contextInfo => licenseKey] field is required |
| 388 | The ctxSourceInfo field is required |
| 389 | The ctxDateTime field is required |
| 390 | The purpose field is required |
| 391 | The ctxDateTime field cannot be empty |
| 392 | The ctxDateTime field cannot be more than 32 characters |
| 393 | The ctxDateTime field must be numeric |
| 394 | The purpose field cannot be empty |
| 395 | The purpose field cannot be more than 128 characters |
| 396 | The purpose field must be alphabets |
| 510 | The language field cannot be more than 2 characters (ISO 639-1) |
| 511 | The language field only accepts alphabets |
| 512 | The idType field cannot be empty |
| 513 | The idType field cannot be more than 32 characters |
| 514 | The idType field must be PASSPORT or MYKAD |
| 515 | The idNo field cannot be empty |
| 516 | The idNo field cannot be more than 32 characters |
| 517 | The idNo field only accepts alphanumeric |
| 518 | The nationality field cannot be empty |
| 519 | The nationality field cannot be more than 2 characters |
| 520 | The nationality field only accepts alphabets |
| 521 | The fullName field cannot be empty |
| 522 | The fullName field cannot be more than 128 characters |
| 523 | The fullName field only accepts alphabets |
| 524 | The referenceId field is required |
| 525 | The referenceId field cannot be empty |
| 526 | The referenceId field cannot be more than 32 characters |
| 527 | The referenceId field only accepts alphanumeric |
| 528 | The aivRefId field is required |
| 529 | The aivRefId field cannot be empty |
| 530 | The aivRefId field cannot be more than 32 characters |
| 531 | The aivRefId field only accepts alphanumeric |
| 532 | The [device => imei] field is required |
| 533 | The [device => imei] cannot be empty |
| 534 | The [device => imei] cannot be more than 32 characters |
| 535 | The [device => imei] must be numeric |
| 536 | The [device => mac] field is required |
| 537 | The [device => mac] cannot be empty |
| 538 | The [device => mac] cannot be more than 32 characters |
| 539 | The [device => mac] must be alphanumeric |
| 540 | The [device => brand] field is required |
| 542 | The [device => brand] cannot be empty |
| 543 | The [device => brand] cannot be more than 64 characters |
| 544 | The [device => brand] must be alphanumeric |
| 545 | The [device => model] field is required |
| 546 | The [device => model] cannot be empty |
| 547 | The [device => model] cannot be more than 64 characters |
| 548 | The [device => model] must be alphanumeric |
| 778 | The value for [sourceInfo => apiKey] has expired |
| 780 | The value for [sourceInfo => apiKey] does not exist |
| 781 | The value for [sourceInfo => apiKey] has been deactivated |
| 782 | The value for [sourceInfo => productType] cannot be more than 128 characters |
| 783 | The value for [sourceInfo => productType] must be alphanumeric |
| 784 | Body is missing mobileNo |
| 785 | The mobileNo field cannot be empty |
| 786 | The mobileNo field cannot be more than 16 characters |
| 787 | The mobileNo field must be numeric |
| 788 | Body is missing address |
| 789 | The [address => addrLine1] is required |
| 790 | The [address => addrLine1] cannot be empty |
| 791 | The [address => addrLine1] cannot be more than 256 characters |
| 792 | The value is not in the correct format |
| 793 | The [address => addrLine2] cannot be more than 256 characters |
| 794 | The [address => addrLine3] cannot be more than 256 characters |
| 795 | The [address => city] is required |
| 796 | The [address => city] cannot be empty |
| 797 | The [address => city] cannot be more than 128 characters |
| 798 | The [address => state] cannot be empty |
| 799 | The [address => state] cannot be more than 16 characters |
| 800 | The [address => state] is required |
| 801 | postReqRef is missing |
| 802 | Insert data to database failed |
| 803 | Login validation failed |
| 805 | Login unsuccessful |
| 807 | Invalid source |
| 809 | Body is missing docData |
| 810 | The [address => postcode] is required |
| 811 | The [address => postcode] cannot be empty |
| 812 | The [address => postcode] cannot be more than 16 characters |
| 813 | The [address => postcode] must be numeric |
| 814 | The [docData => contentMediaType] is required |
| 815 | The [docData => contentMediaType] cannot be empty |
| 816 | The [docData => contentMediaType] cannot be more than 16 characters |
| 817 | The [docData => contentMediaType] is invalid |
| 819 | Error occurred internally |
| 820 | The [docData => contentEncoding] is required |
| 821 | The [docData => contentEncoding] cannot be empty |
| 822 | The [docData => contentEncoding] cannot be more than 16 characters |
| 823 | The [docData => contentEncoding] is invalid |
| 824 | The [docData => document] is required |
| 825 | The [docData => document] cannot be empty |
| 827 | The value is invalid |
| 828 | The [docData => docType] cannot be more than 128 characters |
| 829 | The [docData => docType] must be alphanumeric |
| 830 | The [docData => docOrg] cannot be more than 128 characters |
| 831 | The [docData => docOrg] must be alphanumeric |
| 832 | The value for [idImage => imageFront => contentEncoding] must be base64 |
| 833 | The value for [idImage => imageFront => contentMediaType] must be image/jpeg |
| 834 | The value for [idImage => imageBack => contentEncoding] must be base64 |
| 835 | The value for [idImage => imageBack => contentMediaType] must be image/jpeg |
| 846 | Image has an invalid Base64 |
| 860 | Invalid apiVersion |
| 862 | Invalid interactionMode |
| 863 | Your service is deactivated |
| 864 | Error with request body |
| 865 | Source has been deactivated |
| 867 | Source and partnerId do not match |
| 869 | Error connecting to AIV |
| 899 | The [sourceInfo] field consist of special characters |
| 900 | postReqRef is invalid |
| 901 | Decision has already been made for this postReqRef |
